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Built for healthcare

From ride scheduling to trip analytics, handle everything from the easy-to-use Uber Health dashboard.

Building the future of NEMT

While traditional forms of non-emergency medical transportation (NEMT) exist, in practice they can be inconsistent and cumbersome to use. That's why we're delivering healthcare solutions for the future of NEMT.

Book a ride for now or later

Just enter a pickup and dropoff address and that's it—you’re set.

Coordinate rides with ease

Whether it's one ride or 100, the dashboard makes it easy to book, reschedule, and get a clear overview of which ride is happening when.

Check trip status in real time

You can see when passengers were picked up and when they’re due to arrive to ensure everything is running on schedule.

Review transparent usage metrics

Get an overview of trip details—including cost, duration, and more—to get a better view of what’s going on.

Features for you, your staff, and passengers

  • An easier way to pay

    Manage all of your transportation costs in one place. Uber Health streamlines ride management for administrators with a single monthly bill.

  • HIPAA-trained support

    Dedicated support is always available through the Uber Health dashboard to help coordinators keep everything running smoothly.

  • Simplified access

    Passengers do not need the Uber app or even a smartphone to get a comfortable, reliable ride to and from care with Uber Health.

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Case studies

  • MedStar Health | Reducing patient no-shows

    By offering rides through Uber Health, MedStar reduced last-minute cancellations and increased fill rates by 5-10 percentage points.

  • Adams Clinical | Increasing clinical trials retention

    Adams Clinical saw a 20% increase in trial patient retention by offering complementary rides with Uber Health.

  • Boston Medical Center | Using Uber Health across health systems

    BMC saved $500K by replacing interfacility shuttle buses with Uber Health.

  • Little Brothers – Friends of the Elderly | Reducing social isolation

    LBFE used Uber Health to give older adults greater mobility and brought back independence to their lives.

  • Ambulnz | API integrations

    Uber Health has partnered with Ambulnz to make it easier for healthcare providers to request non-emergency medical transportation for their patients.

  • BMC Hematology | Reducing no-shows for at-risk populations

    This Boston Medical Center clinic partnered with Uber Health to offer transportation solutions for its patient community.

  • Cerner | Use Uber Health directly from Cerner’s EHR

    Cerner customers can reduce unnecessary steps and use of multiple tools when serving patients.

  • American Logistics Company | Partnering for better access to care

    Uber Health is now available for any health plan or care organization that uses American Logistics for non-emergency medical transportation.

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Resources

  • Coordinator Guide

    Want to learn how to use the Uber Health dashboard? Follow the steps here to start requesting rides on behalf of others.

  • Admin Guide

    Ready to understand how to create a ride programs for your healthcare organization? Get going in a few simple steps.

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  • Uber Health Product Overview

    Get a 2-page overview of Uber Health to share with your team.

  • Uber Health Safety Overview

    Uber takes patient data, privacy, and confidentiality seriously.

  • Uber Health API Technology Overview

    Connect Uber’s technology with your existing software through the Uber Health API.

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