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Case studies and resources

Features for you, your staff, and passengers

  • An easier way to pay

    Manage all of your transportation costs in one place. Uber Health streamlines ride management for administrators with a single monthly bill.

  • HIPAA-trained support

    Dedicated support is always available through the Uber Health dashboard to help coordinators keep everything running smoothly.

  • Simplified access

    Passengers do not need the Uber app or even a smartphone to get a comfortable, reliable ride to and from care with Uber Health.


Case studies

  • MedStar Health | Reducing patient no-shows

    By offering rides through Uber Health, MedStar reduced last-minute cancellations and increased fill rates by 5-10 percentage points.

  • Adams Clinical | Increasing clinical trials retention

    Adams Clinical saw a 20% increase in trial patient retention by offering complementary rides with Uber Health.

  • Boston Medical Center | Using Uber Health across health systems

    BMC saved $500K by replacing interfacility shuttle buses with Uber Health.

  • Little Brothers – Friends of the Elderly | Reducing social isolation

    LBFE used Uber Health to give older adults greater mobility and brought back independence to their lives.

  • Ambulnz | API integrations

    Uber Health has partnered with Ambulnz to make it easier for healthcare providers to request non-emergency medical transportation for their patients.

  • BMC Hematology | Reducing no-shows for at-risk populations

    This Boston Medical Center clinic partnered with Uber Health to offer transportation solutions for its patient community.

  • Cerner | Use Uber Health directly from Cerner’s EHR

    Cerner customers can reduce unnecessary steps and use of multiple tools when serving patients.

  • American Logistics Company | Partnering for better access to care

    Uber Health is now available for any health plan or care organization that uses American Logistics for non-emergency medical transportation.



  • Coordinator Guide

    Want to learn how to use the Uber Health dashboard? Follow the steps here to start requesting rides on behalf of others.

  • Admin Guide

    Ready to understand how to create a ride programs for your healthcare organization? Get going in a few simple steps.

  • Uber Health Product Overview

    Get a 2-page overview of Uber Health to share with your team.

  • Uber Health Safety Overview

    Uber takes patient data, privacy, and confidentiality seriously.

  • Uber Health API Technology Overview

    Connect Uber’s technology with your existing software through the Uber Health API.