One platform to support healthcare needs industry-wide
Uber Health is a single platform designed to enhance patient outcomes and better support the caregiver experience across a wide range of healthcare applications.
Addressing gaps across many layers of healthcare
We strive to remove healthcare roadblocks and enhance patient outcomes for various types of healthcare organizations.
Improve the member experience
Increase care-plan adherence and satisfaction scores by offering benefits through Uber Health. Close care gaps by reducing structural barriers such as language and lack of tech proficiency.
Simplify operational logistics
Help keep costs down by simplifying and streamlining logistics, and by being alerted when services are not fulfilled.
Support social determinants of health (SDOH)
Use a single platform to fulfill social-risk or SDOH services for your members, including those with type 2 diabetes, chronic kidney disease, and more. This includes offering reliable rides, as well as home deliveries and coordination of in-home caregivers.
Here’s how Uber Health works
A care coordinator uses the Uber Health dashboard or API to request a ride or delivery on behalf of a patient or caregiver—either on demand or for a future date.
Once the ride or delivery is requested, the patient or caregiver receives a text or call with their trip details. They receive another when their driver is on the way.
The patient is picked up and dropped off, or the items are delivered. The care coordinator can track the ride or delivery in real time, identify if additional attention or intervention is needed, and see when the request is completed.
“Boston Medical Center’s Uber Health rides spend was far outweighed by the professional, hospital, lab, and pharmacy charges that the hospital expects to receive from appointments.”
Amy Sobota, Pediatric Hematologist and Medical Oncologist, Boston Medical Center, and Associate Professor of Pediatrics, Boston University School of Medicine
“Uber Health helps members reduce hour-long train rides to just 20-minute car rides, making it more likely for members to make those appointments while simultaneously helping remove some of the burden.”
Barry Granek, Vice President, Systems of Care, Coordinated Behavioral Care, Pathway Home
“Uber Health has been instrumental in providing access to safe and reliable transportation options for our clients as they travel to their oncology appointments. Uber Health is able to support our growth and will continue to provide quality customer service.”
Lora Davenport, Director of Programming, Pink Ribbon Girls
“The combination of Uber Health’s platform and Surgo’s analytics has helped us ensure that Rides for Moms is reaching the patients who need it the most. Seventy-six percent of pregnant participants said it would have been more difficult to get to appointments without this program.”
Hannah Kemp, Vice President, Impact and Growth, Surgo Ventures