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Built for healthcare
From ride scheduling to trip analytics, handle everything from the easy-to-use Uber Health dashboard.
Building the future of NEMT
While traditional forms of non-emergency medical transportation (NEMT) exist, in practice they can be inconsistent and cumbersome to use. That's why we're delivering healthcare solutions for the future of NEMT.
Book a ride for now or later
Just enter a pickup and dropoff address and that's it – you’re set.
Coordinate rides with ease
Whether it's one ride or 100, the dashboard makes it easy to book, reschedule and get a clear overview of which ride is happening when.
Check trip status in real time
You can see when passengers were picked up and when they’re due to arrive to ensure everything is running on schedule.
Review transparent usage metrics
Get an overview of trip details – including cost, duration and more – to get a better view of what’s going on.
Features for you, your staff and passengers
An easier way to pay
Manage all of your transportation costs in one place. Uber Health streamlines ride management for administrators with a single monthly bill.
Dedicated support
Dedicated support is always available through the Uber Health dashboard to help coordinators keep everything running smoothly.
Simplified access
Passengers do not need the Uber app or even a smartphone to get a comfortable, reliable ride to and from care with Uber Health.
Case studies
MedStar Health | Reducing patient no-shows
By offering rides through Uber Health, MedStar reduced last-minute cancellations and increased fill rates by 5-10 percentage points.
Adams Clinical | Increasing clinical trials retention
Adams Clinical saw a 20% increase in trial patient retention by offering complementary rides with Uber Health.
Boston Medical Center | Using Uber Health across health systems
BMC saved US$500K by replacing interfacility shuttle buses with Uber Health.
Little Brothers – Friends of the Elderly | Reducing social isolation
LBFE used Uber Health to give older adults greater mobility and was able to bring back independence to their lives.
Ambulnz | API integrations
Uber Health has partnered with Ambulnz to make it easier for healthcare providers to request non-emergency medical transportation for their patients.
BMC Hematology | Reducing no-shows for at-risk populations
This Boston Medical Center clinic partnered with Uber Health to offer transportation solutions for its patient community.
Cerner | Use Uber Health directly from Cerner’s EHR
Cerner customers can reduce unnecessary steps and use of multiple tools when serving patients.
American Logistics Company | Partnering for better access to care
Uber Health is now available for any health plan or care organisation that uses American Logistics for non-emergency medical transportation.
Resources
Coordinator Guide
Want to learn how to use the Uber Health dashboard? Follow the steps here to start requesting rides on behalf of others.
Admin guide
Ready to understand how to create a ride program for your healthcare organisation? Get going in a few simple steps.
Uber Health Product Overview
Get a 2-page overview of Uber Health to share with your team.
Uber Health Safety Overview
Uber takes patient data, privacy and confidentiality seriously.
Uber Health API Technology Overview
Connect Uber’s technology with your existing software through the Uber Health API.
Who we serve
Resources