Step 1: Set up your Uber Health account
To request rides, you’ll first need to create an Uber Health account.
How to create your Uber Health account
Have your work email or personal Uber login credentials ready.
1. Create your Uber Health account
Make sure to enroll in Uber Health using your work email. After enrolling, you’ll be prompted to sign in to an existing Uber account or create a new one.
The account you choose will determine your login credentials for the Uber Health dashboard. If you’d like to use your work email address to log in, create a new Uber account using your work email.
2. Verify your email
Verify your work email address to activate your Uber Health account. You’ll be prompted to agree to our Terms and Conditions.
3. Add a payment method
Add a corporate credit card for your monthly bills. Your card won’t be charged until the 8th of the month after your first trip, but you may see a temporary authorization hold.
4. Enroll in monthly billing
To protect rider privacy, Uber Health bills rides monthly so they’re not processed individually. You’ll receive an email statement with your total bill on the 1st of the month that will be automatically deducted from your linked credit card. You can download a breakdown of the ride details from your Uber Health dashboard.
Once your billing is set up, you can customise who receives monthly statements.
5. Accept BAA and privacy policies
As a covered entity under HIPAA (Health Insurance Portability and Accountability Act), you’ll be asked to agree to a business associate agreement (BAA).
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