We are available in Australia, Brazil, Canada, Germany, Great Britain, Netherlands, New Zealand the United States. If you would like to be notified when we launch in your country, get in touch with us.
Reimagine patient and staff access to transportation with Uber Health
Helping to facilitate seamless care, from start to finish
Enable patient and staff access to care by helping organizations arrange rides through the world’s largest mobility network.
Reduce missed appointments
When patients and clinical staff lack access to mobility services, patients miss out on medical care. Uber Health helps remedy this by helping care workers and coordinators connect their patients with services through our network to make it to their appointments.
Streamline at-home care
Simplify staffing and close care gaps by ensuring that care workers can get to patients to reduce no-shows and improve operations. Staff don’t need to worry about their own transportation or parking.
Simplify administration and operations
Get real-time tracking and reporting to add accountability and transparency to how mobility funds are used.
Improve the patient experience
Give patients an easy-to-use mobility solution, with clear driver arrival times and text messages available in dozens of languages.
We help close the loop for healthcare organizations
Home health
Close gaps and solve staffing issues by getting care providers to their clients.
Health systems and providers
Help decrease no-shows, improve discharge workflows, and extend healthcare beyond the 4 walls of a clinic by connecting patients and staff with rides. Get transparent trip and billing details to understand how funds are used in your organization.
Klinička ispitivanja
Make trials more convenient and help reduce the likelihood of missed visits or dropouts, while recruiting and retaining patients for the duration of the study.
Transportation providers
Make Uber Health the intermediator of your network. Focus your fleets on higher-margin and high-acuity rides by using Uber Health to arrange for low-acuity non-emergency rides.
Here's how it works
Quick requesting
A care coordinator uses the Uber Health dashboard or API to request a non-emergency ride on behalf of the patient or caregiver—either on demand or for a future date.
Smooth coordination
Once the ride is requested, the patient or caregiver receives a text or call with their trip details. They receive another when their driver is on the way. A care coordinator can track the ride or delivery in real time and identify whether additional attention or intervention is needed.²
Seamless patient experience
The patient is picked up and dropped off at their requested locations, and a care coordinator can monitor the ride until the request is completed.
Sigurnost i privatnost pacijenata su najviši prioriteti
Our dashboard is built with privacy controls for health, while our technology enables us to focus on safety before, during, and after every trip.
Frequently asked questions
What is Uber Health?
Uber Health omogućuje zdravstvenim organizacijama izvršavanje planova skrbi za pacijente izvan 4 zida klinike i pojednostavljenje logistike. Naše HIPAA rješenje, izgrađeno s GDPR kontrolama³ za zdravstvene podatke, pomaže omogućiti pristup skrbi onima kojima je najpotrebnija povezivanjem pacijenata s nehitnim medicinskim prijevozom (NEMT) i dostavom namirnica i lijekova koji se prodaju bez recepta.¹
Istodobno, Uber Health rješava logističke i strukturne prepreke poput jezičnih barijera i nedostatka tehnološke vještine: komunikacija je dostupna na desecima jezika, a putnicima nije potrebna Uber aplikacija. Rješenje je izgrađeno imajući na umu koordinatore skrbi i pružatelje usluga kako bi se omogućio pristup u većem opsegu.
How does Uber Health work?
Koordinatori skrbi mogu organizirati nehitne medicinske vožnje i dostavu namirnica te proizvoda bez recepta putem web-sučelja ili API-ja unosom imena i broja telefona korisnika te lokacija preuzimanja/odredišta ili odabirom korisnika s unaprijed učitanog popisa.
Ni koordinatorima ni pacijentima nije potreban pametni telefon ili Uber aplikacija. Putovanje, podaci o partneru-vozaču i vozilu prenose se korisniku putem SMS poruke ili telefonskog poziva na fiksni telefon nakon što je usluga zatražena.²
Koordinatori skrbi mogu organizirati vožnje putem web-sučelja ili API-ja¹ unosom imena korisnika, broja te lokacija preuzimanja i odredišta, ili odabirom pacijenta s unaprijed učitanog popisa².
Ni koordinatori ni putnici ni pacijenti ne trebaju pametni telefon ili Uber aplikaciju. Detalji o vožnji, partneru-vozaču i vozilu prenose se korisniku putem SMS-a ili telefonskog poziva nakon što je usluga zatražena.
Koordinatori mogu pratiti vožnje u stvarnom vremenu. Nadzorna ploča Uber Health obavještava koordinatore ako vožnja nije dovršena, kako bi koordinatori mogli poduzeti daljnje korake za ponovno zakazivanje vožnje, ako je potrebno. Organizacije također mogu pratiti korištenje vožnji i prilagoditi ograničenja na razini korisnika ili pojedinačne vožnje.²
What healthcare organizations are using Uber Health?
We collaborate with many types of organizations that arrange transportation for patients, caregivers, and community members to access necessary care. Customers include health plans, health systems, home health companies, nonprofits and community-based organizations, primary-care clinics, health centers, urgent-care facilities, telehealth companies, transportation providers and brokers, and centers of excellence.
What ride modalities does Uber offer?
Uber offers options for riders across a spectrum of assistance needs. UberX, the most common option, is best for riders who can get in and out of cars by themselves and without support. Uber Comfort⁴ provides longer wait times for riders who may need more time to get to the car.
In the Uber Health dashboard, coordinators can also request door-to-door rides—both for riders who are ambulatory and for those who use wheelchairs—with credentialed drivers who provide higher levels of assistance through a third party.
What are the features and benefits of using Uber Health?
Uber Health radi na omogućavanju većeg pristupa zdravstvenoj skrbi, smanjenju troškova u cijelom procesu skrbi te pojednostavljivanju upravljanja zdravljem populacije.
Zatražite vožnje odmah ili ih unaprijed zakažite: Ova značajka olakšava ubrzavanje otpusta, poboljšava operativnu učinkovitost i smanjuje broj nedolazaka. Možete zatražiti više vožnji odjednom, organizirati povratna putovanja i prilagoditi ponavljajuće vožnje. Zakazujte više vožnji za pacijente, njegovatelje i osoblje s jednog računa.
Jednostavno pregledajte i preuzmite izvješća o korištenju, prethodnim vožnjama i potrošnji. Korištenjem ove značajke možete optimizirati svoje pogodnosti i proračune uz transparentno izvještavanje i praćenje usluga za pacijente.
Upravljajte dostavama i vožnjama na jednoj nadzornoj ploči. Proširite zdravstvenu skrb izvan četiri zida ordinacije tako da organizirate vožnje i dostavu proizvoda bez recepta i namirnica do domova korisnika.
Primite obavijest kada je potrebna intervencija. Uber Health vam omogućuje optimizaciju zakazivanja korištenjem naših alata za rano prepoznavanje hoće li korisnici kasniti ili se neće pojaviti.
Organizirajte svoju bazu kontaktnih podataka. Možete spremiti zadane kontakt podatke i postavke, što pomaže povećati učinkovitost.
Zatvorite praznine u skrbi. Uber Health pomaže u prevladavanju logističkih i strukturalnih prepreka, poput jezičnih barijera i nedostatka tehničke vještine, omogućujući slanje poruka na više od 15 jezika.
¹Options and availability may differ by location.
²Features may differ based on service.
³For users in the European Union.
⁴Availability may vary by location and device.