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Case studies and resources

Case studies

  • MedStar Health | Reducing patient no-shows

    By offering rides through Uber Health, MedStar reduced last-minute cancellations and increased fill rates by 5-10 percentage points.

  • Adams Clinical | Increasing clinical trials retention

    Adams Clinical saw a 20% increase in trial patient retention by offering complementary rides with Uber Health.

  • Boston Medical Center | Using Uber Health across health systems

    BMC saved US$500K by replacing interfacility shuttle buses with Uber Health.

  • Little Brothers – Friends of the Elderly | Reducing social isolation

    LBFE used Uber Health to give older adults greater mobility and was able to bring back independence to their lives.

  • Ambulnz | API integrations

    Uber Health has partnered with Ambulnz to make it easier for healthcare providers to request non-emergency medical transportation for their patients.

  • BMC Hematology | Reducing no-shows for at-risk populations

    This Boston Medical Center clinic partnered with Uber Health to offer transportation solutions for its patient community.

  • Cerner | Use Uber Health directly from Cerner’s EHR

    Cerner customers can reduce unnecessary steps and use of multiple tools when serving patients.

  • American Logistics Company | Partnering for better access to care

    Uber Health is now available for any health plan or care organisation that uses American Logistics for non-emergency medical transportation.

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Resources

  • Coordinator Guide

    Want to learn how to use the Uber Health dashboard? Follow the steps here to start requesting rides on behalf of others.

  • Admin guide

    Ready to understand how to create a ride program for your healthcare organisation? Get going in a few simple steps.

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  • Uber Health Product Overview

    Get a 2-page overview of Uber Health to share with your team.

  • Uber Health Safety Overview

    Uber takes patient data, privacy and confidentiality seriously.

  • Uber Health API Technology Overview

    Connect Uber’s technology with your existing software through the Uber Health API.

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