We are available in Australia, Brazil, Canada, Germany, Great Britain, Netherlands, New Zealand the United States. If you would like to be notified when we launch in your country, get in touch with us.
Reimagine patient and staff access to transportation with Uber Health
Helping to facilitate seamless care, from start to finish
Enable patient and staff access to care by helping organizations arrange rides through the world’s largest mobility network.
Reduce missed appointments
When patients and clinical staff lack access to mobility services, patients miss out on medical care. Uber Health helps remedy this by helping care workers and coordinators connect their patients with services through our network to make it to their appointments.
Streamline at-home care
Simplify staffing and close care gaps by ensuring that care workers can get to patients to reduce no-shows and improve operations. Staff don’t need to worry about their own transportation or parking.
Simplify administration and operations
Get real-time tracking and reporting to add accountability and transparency to how mobility funds are used.
Improve the patient experience
Give patients an easy-to-use mobility solution, with clear driver arrival times and text messages available in dozens of languages.
We help close the loop for healthcare organizations
Home health
Close gaps and solve staffing issues by getting care providers to their clients.
Health systems and providers
Help decrease no-shows, improve discharge workflows, and extend healthcare beyond the 4 walls of a clinic by connecting patients and staff with rides. Get transparent trip and billing details to understand how funds are used in your organization.
Klinične študije
Make trials more convenient and help reduce the likelihood of missed visits or dropouts, while recruiting and retaining patients for the duration of the study.
Transportation providers
Make Uber Health the intermediator of your network. Focus your fleets on higher-margin and high-acuity rides by using Uber Health to arrange for low-acuity non-emergency rides.
Here's how it works
Quick requesting
A care coordinator uses the Uber Health dashboard or API to request a non-emergency ride on behalf of the patient or caregiver—either on demand or for a future date.
Smooth coordination
Once the ride is requested, the patient or caregiver receives a text or call with their trip details. They receive another when their driver is on the way. A care coordinator can track the ride or delivery in real time and identify whether additional attention or intervention is needed.²
Seamless patient experience
The patient is picked up and dropped off at their requested locations, and a care coordinator can monitor the ride until the request is completed.
Varnost in zasebnost pacientov sta naši najvišji prioriteti
Our dashboard is built with privacy controls for health, while our technology enables us to focus on safety before, during, and after every trip.
Frequently asked questions
What is Uber Health?
Uber Health zdravstvenim organizacijam omogoča izvajanje načrtov oskrbe pacientov zunaj štirih sten klinike in poenostavitev logistike. Naša rešitev, skladna s HIPAA in z vgrajenimi nadzori GDPR³ za zdravstvene podatke, omogoča dostop do oskrbe tistim, ki jo najbolj potrebujejo, tako da povezuje paciente z neurgentnim medicinskim prevozom (NEMT) ter dostavo živil in izdelkov brez recepta.¹
Hkrati Uber Health odpravlja logistične in strukturne ovire, kot so jezikovne ovire in pomanjkanje tehnične podkovanosti: komunikacija je na voljo v številnih jezikih, potniki pa ne potrebujejo aplikacije Uber. Rešitev je zasnovana z mislijo na koordinatorje oskrbe in izvajalce, da bi omogočila dostop v večjem obsegu.
How does Uber Health work?
Koordinatorji oskrbe lahko prek spletne nadzorne plošče ali API-ja uredijo neurgentne prevoze na zdravstvene storitve ter dostavo živil in izdelkov brez recepta, tako da vnesejo ime in telefonsko številko pacienta ter lokacije prevzema in dostave ali izberejo pacienta s predhodno naloženega seznama.
Niti koordinatorji niti pacienti ne potrebujejo pametnega telefona ali aplikacije Uber. Podrobnosti o vožnji, vozniku in vozilu so pacientu posredovane prek besedilnega sporočila ali telefonskega klica na stacionarno številko, ko je bila storitev naročena.²
Koordinatorji oskrbe lahko uredijo prevoz prek spletne nadzorne plošče ali API-ja¹ tako, da vnesejo ime, številko in lokacije prevzema ter odlaganja potnika ali izberejo pacienta s predhodno naloženega seznama².
Niti koordinatorji, niti potniki, niti pacienti ne potrebujejo pametnega telefona ali aplikacije Uber. Podrobnosti o vožnji, vozniku in vozilu so pacientu ali potniku posredovane prek sporočila ali telefonskega klica, ko je bila storitev naročena.
Koordinatorji lahko spremljajo vožnje v realnem času. Nadzorna plošča Uber Health opozori koordinatorje, če vožnja ni zaključena, da lahko po potrebi stopijo v stik in ponovno načrtujejo vožnjo. Organizacije lahko spremljajo tudi uporabo voženj in prilagodijo omejitve na ravni potnika ali posamezne vožnje.²
What healthcare organizations are using Uber Health?
We collaborate with many types of organizations that arrange transportation for patients, caregivers, and community members to access necessary care. Customers include health plans, health systems, home health companies, nonprofits and community-based organizations, primary-care clinics, health centers, urgent-care facilities, telehealth companies, transportation providers and brokers, and centers of excellence.
What ride modalities does Uber offer?
Uber offers options for riders across a spectrum of assistance needs. UberX, the most common option, is best for riders who can get in and out of cars by themselves and without support. Uber Comfort⁴ provides longer wait times for riders who may need more time to get to the car.
In the Uber Health dashboard, coordinators can also request door-to-door rides—both for riders who are ambulatory and for those who use wheelchairs—with credentialed drivers who provide higher levels of assistance through a third party.
What are the features and benefits of using Uber Health?
Uber Health si prizadeva omogočiti boljši dostop do zdravstvene oskrbe, zmanjšati stroške v celotnem procesu oskrbe in poenostaviti upravljanje zdravja prebivalstva.
Naročite vožnje na zahtevo ali jih rezervirajte za kasneje: Ta funkcija omogoča enostavnejše urejanje odpusta, izboljšanje operativne učinkovitosti in zmanjšanje števila neudeležb. Lahko naročite več voženj hkrati, nastavite povratne vožnje in prilagodite ponavljajoče se vožnje. Načrtujte več voženj za paciente, skrbnike in osebje iz enega računa.
Preprosto si oglejte in prenesite poročila o uporabi, preteklih vožnjah in stroških. S to funkcijo lahko optimizirate svoje ugodnosti in proračune s preglednim poročanjem in sledenjem storitev za paciente.
Uskladite dostave in vožnje na enem nadzornem mestu. Razširite zdravstveno oskrbo izven štirih sten ambulante tako, da organizirate prevoze in dostavo izdelkov brez recepta ter živil na dom pacientov.
Prejmite obvestilo, ko je potreben poseg. Uber Health vam omogoča, da z našimi orodji optimizirate razporejanje in pridobite zgodnje informacije o tem, ali bodo pacienti zamujali ali pa se sploh ne bodo pojavili.
Organizirajte svojo zbirko podatkov o kontaktnih informacijah. Lahko shranite privzete kontaktne podatke in nastavitve, kar pripomore k večji učinkovitosti.
Odpravite vrzeli v oskrbi. Uber Health pomaga odpravljati logistične in strukturne ovire, kot so jezikovne ovire in pomanjkanje tehnične usposobljenosti, ter omogoča pošiljanje sporočil v več kot 15 jezikih.
¹Options and availability may differ by location.
²Features may differ based on service.
³For users in the European Union.
⁴Availability may vary by location and device.
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