Different needs. One way forward.
Care moves in many ways. Uber Health is built to move with it.
Health systems
From admission to discharge, a smoother way through.
Transportation should support the flow of care, not slow it down. Uber Health gives health systems greater visibility and control across appointments, discharges, and other care transitions, so teams can better manage transportation at scale.
Outpatient clinics
One fewer task for care teams to juggle.
When transportation is easier to coordinate, teams have more time and attention for the people in front of them. Uber Health helps streamline both scheduled and recurring rides, reducing the logistics that can weigh on a busy clinic day.
NEMT Brokers
More capacity. Less complexity.
Greater transportation capacity shouldn’t have to bring greater operational complexity. Uber Health works alongside brokers to extend capacity through Uber’s network while supporting the visibility and oversight high-volume programs require.
Here’s how Uber Health works
Quick requesting
A care coordinator uses the Uber Health dashboard or API to request a ride or delivery on behalf of a patient or caregiver—either on demand or for a future date.
Smooth coordination
Once the ride or delivery is requested, the patient or caregiver receives a text or call with their trip details. They receive another when their driver is on the way.
Seamless service
The patient is picked up and dropped off, or the items are delivered. The care coordinator can track the ride or delivery in real time, identify if additional attention or intervention is needed, and see when the request is completed.
“Boston Medical Center’s Uber Health rides spend was far outweighed by the professional, hospital, lab, and pharmacy charges that the hospital expects to receive from appointments.”
Amy Sobota, Pediatric Hematologist and Medical Oncologist, Boston Medical Center, and Associate Professor of Pediatrics, Boston University School of Medicine
“Uber Health helps members reduce hour-long train rides to just 20-minute car rides, making it more likely for members to make those appointments while simultaneously helping remove some of the burden.”
Barry Granek, Vice President, Systems of Care, Coordinated Behavioral Care, Pathway Home
“Uber Health has been instrumental in providing access to safe and reliable transportation options for our clients as they travel to their oncology appointments. Uber Health is able to support our growth and will continue to provide quality customer service.”
Lora Davenport, Director of Programming, Pink Ribbon Girls
“The combination of Uber Health’s platform and Surgo’s analytics has helped us ensure that Rides for Moms is reaching the patients who need it the most. Seventy-six percent of pregnant participants said it would have been more difficult to get to appointments without this program.”
Hannah Kemp, Vice President, Impact and Growth, Surgo Ventures
Help improve access to care
Who we serve
Solutions
Resources
Social care organizations
Rides that open up everyday life.
For I/DD and other social care organizations, transportation can help connect people to healthcare, work, day programs, and community activities. Uber Health brings flexibility, visibility, and oversight together to support greater independence.