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Removing transportation barriers to vaccine appointments
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Care begins with getting there

Provide access to care for those who need it by requesting efficient transportation and coordinating same-day deliveries using the Uber Health dashboard.

Enabling healthcare organisations to arrange trips on behalf of others

Built for healthcare

Protect your patients’ information while coordinating trips. The Uber Health dashboard was specifically designed to meet healthcare's privacy and security standards.

Cost-effective transportation

Reduce your costs and increase your operational efficiency from day one. Using the Uber Health dashboard, enter a passenger’s destination to see fare and arrival time estimates.

Reliability that scales

Remove barriers to care by using the reliable, on-demand Uber experience you know for non-emergency healthcare rides, accessible 24 hours a day in countries where Uber Health is available.

Make delivery a part of your care

Use Uber’s technology to address more social determinants of health and gain operational efficiencies.

Care coordination from a single dashboard

You can now coordinate multiple deliveries and trips from a single dashboard.

Speed

Providing same-day delivery means you can get people what they need quickly.

Real-time tracking

Know where your orders are and when they arrive, offering peace of mind for you and recipients.

Fewer no-shows. More on-time appointments

“Uber Health helps us stay on schedule for our enrolment. The trips get participants here who otherwise would not have shown up.”

– Nelson Rutrick, Adams Clinical

Cost-efficient and transparent pricing

“We have seen significant savings using Uber rides instead of taxis. And the billing data Uber offers is infinitely better.”

– Pete Celano, MedStar Health Institute for Innovation

Easy for patients. Easy for you

“Within days of using Uber Health to arrange trips for our patients, we stopped using traditional transportation services. Coordination is seamless for us, and trips are easy for patients.”

– Ralph Decaro, Manhattan Centers for Women’s Health

Here's a quick look at how Uber Health works

Quick booking

A healthcare associate books a trip on demand or for a future appointment, using the Uber Health dashboard to seamlessly coordinate trips for those in need.

Smooth coordination

The passenger is contacted by text or call with their trip details at the time the ride is booked and once again when a driver is on the way to pick them up.

An easy ride

The passenger is picked up and dropped off on schedule. No additional action on behalf of the healthcare associate is required to get them to and from care.

Commitment to privacy and safety

Built with compliance

Uber Health engaged local privacy experts to design a programme customised for the healthcare environment with numerous safeguards in place to protect health information – including technical controls and administrative processes.

Calibrated for safety

Safety is fundamental to Uber. Our technology enables us to focus on rider safety before, during, and after every trip to help make millions of rides safer everyday. When you’re matched with a driver, you’ll see their information so you know who’s picking you up ahead of time.