Step 2: Explore the Uber Health dashboard
Become familiar with the Uber Health dashboard, so you can show coordinators how to use it later.
Requesting a ride
Request rides by selecting “New ride” from the Uber Health dashboard.
Understanding ride statuses
Rides will be organized by progress on the left side of the dashboard.
The trip is requested for the rider right away. When requesting on-demand rides, make sure your rider is aware of the ride and ready to be picked up. The rider will receive text reminders about their ride.
A trip is scheduled at a later date and/or time for the rider. They’ll receive text reminders about their upcoming trip.
A trip is set up for a specific date, and the rider requests the ride when they’re ready. They’ll receive text reminders about their trip, then a text message to request the ride.