Better healthcare begins upon arrival
The Uber Health platform helps improve patient care by enabling healthcare organizations to arrange rides and services on behalf of others by using a centralized, easy-to-use dashboard or an API.
Helping to facilitate seamless care, from start to finish
Enable coordinators to address social determinants of health through a single platform.
Better patient outcomes
When patients lack access to transportation and delivery services, they miss out on medical care. Uber Health helps remedy this by helping caregivers and coordinators connect their patients with services through our network and partnerships.
Improved caregiver experience
Close care gaps by ensuring that caregivers can get to patients to reduce no-shows and improve operations. Caregivers don’t need to worry about their own transportation or parking.
Coordinators and administrators can access multiple services in a single tool with real-time tracking, as well as trip and billing transparency.
Reduced healthcare costs
Uber Health empowers organizations to reduce healthcare costs by enabling access to preventive appointments and improving operational efficiencies.
We help complete the picture of care for healthcare organizations
Uber Health can help reduce barriers to care and improve outcomes across the healthcare ecosystem.
Design your benefits to address transportation access among patients and caregivers. With Uber Health, you get access to mobility and delivery solutions in one.
Health systems and providers
Improve discharge workflows, decrease no-shows, and create operational efficiencies with inter-facility transportation.
Reduce costs and improve operations by providing transportation to caregivers, while enabling charting on the go.
Brokers and transportation providers
Make Uber Health part of your network. Focus your fleets on higher-margin and high-acuity rides by using Uber Health to arrange for low-acuity rides.
Here’s how Uber Health works
A care coordinator uses the Uber Health dashboard or API to request a ride or delivery on behalf of the patient or caregiver—either on demand or for a future date.
Once the ride or delivery is requested, the patient or caregiver receives a text or call with their trip details. They receive another when their driver is on the way. A care coordinator can track the ride or delivery in real time and identify if additional attention or intervention is needed.
The patient is picked up and dropped off, or the items are delivered. The care coordinator can see when the request is completed.
“Boston Medical Center’s Uber Health rides spend was far outweighed by the professional, hospital, lab, and pharmacy charges that the hospital expects to receive from appointments.”
Amy Sobota, Pediatric Hematologist, Boston Medical Center, and Associate Professor of Pediatrics, Boston University School of Medicine
“Uber Health helps members reduce hour-long train rides to just 20-minute car rides, making it more likely for members to make those appointments while simultaneously helping remove some of the burden.”
Barry Granek, Vice President, Systems of Care, Coordinated Behavioral Care, Pathway Home
“Uber Health has been instrumental in providing access to safe and reliable transportation options for our clients as they travel to their oncology appointments. Uber Health is able to support our growth and will continue to provide quality customer service.”
Lora Davenport, Director of Programming, Pink Ribbon Girls
“The combination of Uber Health’s platform and Surgo’s analytics has helped us ensure that Rides for Moms is reaching the patients who need it the most. Seventy-six percent of pregnant participants said it would have been more difficult to get to appointments without this program.”
Hannah Kemp, Vice President, Impact and Growth, Surgo Ventures