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Exciting news

Uber accepts health benefits cards to book eligible healthcare-related rides and deliveries directly. Caregiver-enabled booking, coming soon.

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It takes a team

Uber Caregiver helps manage daily care for loved ones. Arrange transportation and deliveries of groceries and over-the-counter (OTC) items in one place.

Support for you as you care for them

More than 53 million people in the US are caregivers,* facing demanding tasks like medication management, daily assistance with care items, and medical visit planning. Uber Caregiver is here to help so you and your family can focus on connection and care.

Simplify logistics

In just a few steps, arrange transportation for appointments or help restock essentials for a loved one.

Coordinate care together

You and your loved one can manage and track rides and deliveries in the Uber app, so time or distance aren’t barriers to care.

Pay with benefits

Apply healthcare benefits through the Uber app to help pay for eligible rides and for deliveries of groceries and over-the-counter items.

What’s coming with Uber Caregiver

It will take just a few minutes to set up and enable better care for your loved one.

Add health benefits to your Uber account

Some health plans help cover eligible expenses in the Uber and Uber Eats apps. Once you’ve created an account, navigate to Account > Wallet > Add payment method > Credit or Debit Card to enter your health benefits card information.

Designate a caregiver

The care recipient will navigate back to their Wallet and tap Add a caregiver under the newly added health benefits card. From there, select your caregiver from your contact list or enter their information. The caregiver will receive an invite in the Uber app and by email.

Request a ride

After accepting the invitation, the caregiver can request rides for the care recipient, select the recipient’s health benefits as the payment method, and track their ride in the Uber app.

Order groceries or OTC items

Coming later. Caregivers will also be able to manage grocery and OTC item delivery in the Uber or Uber Eats app with the same tracking features as rides.

Track progress together

Once an order or ride request is placed, both the caregiver and their loved one can track the real-time progress of the ride or delivery on their respective device.

Uber now accepts health benefits cards for eligible rides and item deliveries

Health benefits cards are pre-funded debit cards for health plan recipients. Funds can be used toward eligible grocery and over-the-counter deliveries as well as non-emergency medical transportation.

Frequently asked questions

  • Uber Caregiver will begin to roll out in the US in summer 2024 starting with empowering caregivers to order and track rides on behalf of their loved ones; caregivers will be able to order groceries with Uber Eats at the end of 2024.

  • We know healthcare is complicated. Patients often need multiple services, including transportation, groceries, and over-the-counter goods. They also need a way to pay for it, often through healthcare benefits. Once a care recipient’s health plan is onboarded to Uber Caregiver (coming later), the product solves for both, enabling caregivers to help address these logistical needs and to find and apply the care recipient’s preexisting benefits where eligible.

  • We're actively working to partner with as many health plans as possible. Please reach out to your healthcare plan directly to see if you’re eligible.

  • No. Even if you’re paying out of pocket for a service, you can still use the platform for transportation and deliveries.

  • We offer wheelchair-accessible transportation with Uber WAV to ensure safe and comfortable travel with specialized drivers who can assist you.

  • Medicare may cover transportation services. For clarity on your plan’s specifics, contact your healthcare plan directly.

  • In the United States, riders are offered an upfront price on every trip so they can make an informed choice. Upfront rider prices are based on the estimated length and duration of the trip. This estimate can vary as our technology predicts real-world factors like traffic.

    The upfront price you're shown may change due to a number of circumstances, which may include adding stops, updating your destination, significant changes to the route or duration of the trip, or you pass through a toll that was not factored into your upfront price. In addition, you may incur wait time fees for the time you take to get to the car at the pickup or multistop fees for time spent at an on-trip stop.

  • From local errands to long-distance trips, Uber’s rideshare platform is designed to cover the distances your healthcare needs dictate.

  • A primary caregiver is someone who assumes the central role in providing care, support, and assistance to another person who is unable to fully care for themselves. Typically, primary caregivers take on responsibilities such as assisting with daily activities, managing medical care, coordinating appointments, and offering emotional support. Caregivers can be family members, as well as non-family members. The role of a primary caregiver often comes with significant financial burdens, including reduced income due to decreased work hours or leaving employment altogether and out-of-pocket expenses for medical supplies and transportation. Despite these challenges, primary caregivers are crucial to supporting the well-being and quality of life of those they care for.

Please note that coverage details and services can differ based on health plans and geography. Contact your healthcare plan for the most accurate and personalized information.

*Caregiving in the United States 2020, AARP (May 14, 2020),