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Helping you keep our communities healthy

We’re here to support you and those in need.


The health and safety of our community is always our priority. At Uber Health, we are particularly sensitive to the immense challenges facing caregivers, patients, and others in need during this difficult time. We are actively monitoring the coronavirus (COVID‑19) situation and are taking steps to help ensure the safety of those who rely on our platform for access to care.

Care begins with getting there

Provide access to care for those in need by scheduling reliable transportation using the Uber Health dashboard or API.

Access Uber Health directly from Cerner

Streamline non-emergency medical transportation (NEMT) using Uber Health, directly from Cerner’s electronic health record (EHR).

Enabling healthcare organizations to arrange rides on behalf of others

HIPAA-Secure Environment

Protect your patients’ information while coordinating rides. The Uber Health dashboard was specifically designed to meet healthcare's HIPAA privacy and security standards.

Cost effective transportation

Reduce your costs and increase your operational efficiency from day one. Using the Uber Health dashboard, enter a passenger’s destination to see fare and arrival time estimates.

Reliability that scales

Remove barriers to care by using the reliable, on-demand Uber experience you know for healthcare rides, accessible 24 hours a day throughout the US, wherever Uber is available.

Fewer no-shows. More on-time appointments

“Uber Health helps us stay on schedule for our enrollment. The rides get participants here who would have otherwise not shown up.”

—Nelson Rutrick, Adams Clinical

Cost-efficient and transparent pricing

“We have seen significant savings using Uber rides instead of taxis. And the billing data Uber offers is infinitely better.”

—Pete Celano, MedStar Health Institute for Innovation

Easy for patients. Easy for you

“Within days of using Uber Health to arrange trips for our patients, we stopped using traditional transportation services. Coordination is seamless for us and rides are easy for patients.”

—Ralph Decaro, Manhattan Centers for Women's Health

Here's a quick look at how Uber Health works

Quick booking

A healthcare associate books a ride on demand or for a future appointment, using the Uber Health dashboard to seamlessly coordinate rides for those in need.

Smooth coordination

The passenger is contacted by text or call with their trip details at the time the ride is booked and once again when a driver is on the way to pick them up.

An easy ride

The passenger is picked up and dropped off on schedule. No additional action on behalf of the healthcare associate is required to get them to and from care.

Commitment to privacy and safety

Built with compliance

Uber Health engaged HIPAA experts to design a program customized for the healthcare environment with numerous safeguards in place to protect PHI -- including Business Associate Agreements with partners, technical controls and administrative processes.

Calibrated for safety

Safety is fundamental to Uber. Our technology enables us to focus on rider safety before, during, and after every trip to help make millions of rides safer everyday. When you’re matched with a driver, you’ll see their information so you know who’s picking you up ahead of time.